Privacy Policy

At Go Fresh, we respect your concerns about privacy. This Privacy Statement (“Statement”) describes the personal information practices of Go Fresh with respect to information about our customer, Web site and mobile app, including the types of personal information we collect, how we may use this information, and with whom we may share it.

1. Information We Collect

We may collect personal information about you when you visit use Go Fresh Web sites, or use our web or mobile device applications. We refer to our Sites and Apps collectively as “Online Services”.

The types of personal information we collect may include:

  • Transaction information, such as product purchased, price, method of payment and payment details.
  • Personal details such as name, postal address, email address, phone number, and other contact information when you provide that information to us, such as if you register with our Online Services or enter a Go Fresh contest, competition, prize draw, or sweepstake’s.
  • Account information, such as username, password, and other identifiers or credentials used to access our Online Services or to acquire Go Fresh products and services.
  • Other personal information you choose to provide when you interact with Go Fresh.

The circumstances in which you provide personal information may include when you:

  • purchase products from our Online Services;
  • register to use our Online Services;
  • enter in one of our contests, competitions, prize draws, or sweepstake’s;
  • submit information when providing feedback.

Location Information

Go Fresh Online Services and in-restaurant technologies may collect precise information about the location of your mobile device or computer using geolocation and location presence awareness technologies such as GPS, Wi-Fi, Bluetooth, or cell tower proximity. For most mobile devices and computer systems, you are able to withdraw your permission for Go Fresh to acquire this information on your location through the device or Web browser settings. If you have questions about how to disable collection of precise location information, we recommend you contact your mobile device service provider, the device manufacturer, or your Web browser provider. Please note that certain Online Services and in-restaurant technologies may not function properly without precise location information. If you would like us to delete location information we have collected that is identifiable to you, please contact us at the email or postal address listed below.

2. How We Use the Information We Collect

Go Fresh may use the personal information we collect to:
fulfil your requests or orders and process payments for our products and services;
if you give us permission, communicate with you about products and services of Go Fresh or our business partners that we believe may interest you;

  • communicate with you about and administer your participation in contests, competitions, prize draws, sweepstake’s, offers, promotions or special events;
  • send communications to you about your orders, purchases or accounts with Go Fresh;
  • provide customer support, respond to, and communicate with you about your requests, questions and comments;
  • enable you to post on our blogs and interact with Go Fresh through social media;
    perform data analytics, including consumer research, trend analysis, and financial analysis;
  • operate, evaluate and improve our business, including the development of new products and services; determination of the effectiveness of our sales, marketing and advertising efforts; and analysis and improvement of our products, offers, promotions, and Online Services and other technologies;
  • comply with applicable law.

Services and in-restaurant technologies, to bring or defend against legal claims, to protect the rights, interests, safety and security of Go Fresh, Go Fresh employees or franchisees, or members of the public, or in connection with the investigation of fraud, illegal activity or violation of Go Fresh policy.
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3. Links to Other Websites and Social Media

Our Online Services may offer links to third-party websites that are not operated by Go Fresh . If you visit one of these linked websites, you should review the website’s privacy policy, terms and conditions, and other policies. We are not responsible for the policies and practices of third-parties. Any information you submit to those third-parties is subject to their privacy policy, terms and conditions, and other policies.

4. Information Security

Go Fresh is committed to taking appropriate measures designed to keep personal information secure. We have in place technical, administrative, and physical procedures designed to protect personal information from accidental, unlawful or unauthorised loss, access, disclosure, use, alteration, or destruction. While we take efforts to safeguard our information systems, no website, mobile application, computer system, or transmission of data over the Internet or any other public network can be guaranteed to be 100% secure.

5. Retention of Personal Information

We retain personal information for the period of time necessary to fulfill the purposes outlined in this Privacy Statement and per Go Fresh records retention policies unless a longer retention period is required or permitted by law.

6. Changes to our Privacy Statement

We may change this Privacy Statement from time to time. If we change the Privacy Statement, we will post the revised version here and change the “Effective Date” listed at the top of this Statement. We encourage you to check here periodically for the most up-to-date version of our Statement.

How to Contact Us
Go Fresh Kuwait
58 St, Shuwaikh Industrial

Email: [email protected]


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